Maintenance Packages

Our Process

See how we work

1.

Research

2.

Design

3.

Development

4.

Deliver

OUR PRICE LIST

Basic Website Care
$350
per month - Best for small brochure websites that only need light monthly checks and basic support
Monthly WordPress update check
Monthly plugin update check
Monthly theme update check
Monthly homepage visual check
Monthly contact page visual check
Contact form test once per month
Email delivery test once per month
Basic broken link check
Backup check, where backup access is available
Up to 3 small website updates per month
Monthly maintenance summary
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Standard Website Maintenance
$550
per month - Best for active business websites where enquiry forms, phone buttons and key pages need to be checked more regularly
Fortnightly WordPress update check
Fortnightly plugin update check
Fortnightly theme update check
Fortnightly contact form test
Fortnightly Email delivery test
Phone button/click check
Quote button check
Basic GA4 enquiry event check, where GA4 has been configured
Broken link scan
Basic website speed/performance check
Backup check, where backup access is available
Basic spelling and presentation check on key pages
Up to 6 small website updates per month
Monthly maintenance summary
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Premium Website Maintenance
$850
per month - Best for websites where enquiries, forms, tracking, updates and page presentation need closer ongoing monitoring
Weekly WordPress update check
Weekly plugin update check
Weekly theme update check
Weekly website health check
Weekly contact form test
Weekly email delivery test
Phone button/click check
Quote button check
Contact page check
Key service page visual check
Google Analytics enquiry event check, where configured
Google Search Console coverage/error check
Broken link scan
Website speed/performance check
Backup check, where backup access is available
Monthly review of key service pages for spelling, broken sections and presentation issues
Up to 10 small website updates per month
Monthly maintenance and QA summary
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What Is Not Included Unless Stated

The following items are not included unless specifically listed in the selected package or agreed in writing:

Hosting fees
Domain renewal fees
Paid plugin licences
Paid theme licences
Stock images
Copywriting
SEO content writing
Blog writing
Backlink building
Google Ads management
Google Ads conversion tracking setup
Call tracking software
CRM integration
Malware removal
Website rebuilds
Major layout changes
New landing pages
Advanced speed optimisation
Legal/compliance updates
Privacy policy or terms drafting
Complex troubleshooting
Work caused by third-party developers or client edits

Important Notes

Website maintenance reduces the risk of technical issues, but it does not guarantee that a website will never experience downtime, plugin conflicts, form issues, email delivery issues, hosting problems, security issues or third-party service failures.

Websites rely on WordPress, plugins, themes, hosting, email providers, browsers, devices and third-party platforms. These systems can change, fail or conflict with each other.

Unless a maintenance package is purchased, MonaWebMasters is not responsible for ongoing website checks, form testing, email delivery testing, plugin updates, technical monitoring, website quality assurance or post-launch troubleshooting.

SEO, Google Ads, website maintenance and website hosting are separate services.

Let's make something great together

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MAINTENANCE CONCEPTS

WHAT IS AN UPDATE?

An update is any change made to the website. For example adding or changing a picture, adding or changing page content, etc. The updates are calculated per page/product page/image. For example, if you would like to update the content of three pages/product pages, that will be considered as three updates. A charge of $35.00 per update will be applied per update.

TRAINING

We understand that some clients would prefer to maintain or update their own website. We will teach you how to do some basic updates and maintenance. No HTML or web design experience is necessary; however, it is definitely an asset.

TRAINING COSTS

Training will be billed on a per hour basis at $90/hour. The estimated time required varies depending on the complexity of your website. Software necessary to update and/or maintain your website may be required. Acquiring this software would be the responsibility of the client.

Need Ongoing Website Support?

If you want us to be responsible for ongoing website updates, form testing, plugin checks, technical reviews and website QA, a maintenance package is required.
Website maintenance can be added to an existing website, SEO campaign or newly launched website.

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